Even with insurance, you may still have to pay for part of the medication cost; this is called a co-payment. Your co-payment will be due when we set up delivery of your new or refill prescription. If your co-payment is more than you are able to afford, we can assist you with financial assistance options through our medication assistance program.
The Medication Assistance Program coordinators are experts at assisting with financial issues. They can:
Your MAP coordinator or specialty pharmacy liaison can help you arrange payment for your pharmacy copayment or deductible. You can make your payments by major credit card, debit card or electronic check. Please contact your MAP coordinator for more information on these options.
Call Specialty Pharmacy Services at YNHHS at 1-844-881-0043 (toll free) and ask to speak with your MAP coordinator. If you are calling after business hours, feel free to leave a voice message. All messages will remain confidential.
Specialty Pharmacy Services
1100 Sherman Avenue
Hamden, CT 06514
24-hour pharmacist support:
1-844-881-0043
[email protected]
Monday - Friday
8:30 am - 6 pm
Saturday 8:30 am - 5 pm
Closed Sundays and holidays*
Apothecary and Wellness Center
YNHH Saint Raphael Campus
1450 Chapel St.
New Haven, CT 06511
203-789-4076
Monday - Thursday
8 am - 8 pm
Friday
8 am - 6:30 pm
Saturday and Sunday
8 am - 2 pm
Closed holidays**
The Apothecary and Wellness Center supports the Specialty Pharmacy Service; call for general medication questions, such as the status of your prescription or your co-payment amounts. You can pick up your medications at either location in person.
*Holidays (Specialty Pharmacy): In 2022, we are closed on the following holidays: Jan. 1, Jan. 17 (Dr. Martin Luther King Jr. Day), May 30 (Memorial Day), July 4 (Independence Day), Sept. 5 (Labor Day), Nov. 24 (Thanksgiving), Dec. 26 (Christmas Day observed)
** Holidays (Apothecary): In 2022, we are closed on the following holidays: Jan. 1, May 30 (Memorial Day), July 4 (Independence Day), Sept. 5 (Labor Day), Nov. 24 (Thanksgiving), Dec. 25 (Christmas Day). Reduced hours on Jan. 17 (Dr. Martin Luther King Jr. Day) – please call ahead for schedule.