Nominations for YNHH Heroes now open!

Do you know a Yale New Haven Hospital hero? A colleague or co-worker who goes above and beyond every day? Someone who best exemplifies the YNHHS values? An employee who consistently exhibits the Standards of Professional Behavior in their day-to-day work with their patients, families, clients and colleagues? If so, nominate that employee for consideration as a 2022 YNHH Hero.

To submit a nomination, visit heroes.ynhh.org (in network only).

The Yale New Haven Health Standards of Professional Behavior are the main criteria for determining who should be nominated as a YNHH Hero. Nominees should practice these behaviors and exhibit these values every day: 

Patient-Centered Care – Put patients and families first

• Keep patients safe and use high reliability practices
• Deliver the highest-quality, coordinated care and service 
• Make patients and families part of the team
• Ensure a quiet, clean environment

Respect – value all people

• Protect others’ privacy and dignity
• Introduce yourself and your role 
• Be curious, ask questions and listen without interruption
• Support, recognize and appreciate others

Compassion – Be empathetic 

• Smile, make eye contact and offer a warm greeting
• Offer thoughtful gestures of courtesy, comfort and kindness
• Identify and respond to feelings, concerns and requests 
• Communicate with courtesy and respect

Integrity – do the right thing

• Be on time and prepared
• Promote diversity and be inclusive 
• Work as a team and speak well of others
• Value different ideas, perspectives and feedback

Accountability – be responsible and take action

• Own your work and follow through on commitments
• Explain what you are doing and why
• Present a professional image
• Acknowledge when wrong, apologize and take action

The newest class of Yale New Haven Heroes will be announced in early 2022. For more information, visit the YNHH intranet homepage. 

Who may be nominated for the YNHH Heroes award?

• Yale New Haven Hospital employees
• Health Services Corporation employees
• Hospital volunteers 
• Members of the YNHH Medical Staff 
• YNHH house staff 

Who may nominate? Same as above